Contact Us
Got a question about our reviews, spotted something that needs updating, or want to share your experience with a casino we cover? We'd like to hear from you. This page explains the best way to reach the team at qries.com and what to expect when you do.
Get in Touch
The quickest way to reach us is by email at [email protected]. We read every message and aim to reply within 48 hours on business days. If your query is more involved — a detailed correction, a content concern or a media enquiry — it may take a little longer, but we will get back to you.
When writing to us, a short subject line that describes your question helps us direct it to the right person faster.
What We Can Help With
- Review accuracy — if you believe information on one of our pages is out of date or incorrect, let us know. Include the page URL and the specific detail you'd like us to check, and we'll verify it against current sources.
- Reader feedback — we welcome honest perspectives from people who have used casinos listed on this site. Your experience can help us improve the assessments we publish.
- Editorial enquiries — journalists, researchers or publishers who want to discuss our methodology or content are welcome to write in.
- Partnership and commercial enquiries — operators and agencies may contact us at the same address. Please note that commercial relationships do not influence our editorial rankings or review conclusions.
- General questions — if something on the site is unclear or you'd like more context on how we compare no KYC casinos for Australian players, feel free to ask.
What We Are Not Able to Help With
We are an independent comparison site, not a casino operator. We are not able to assist with account issues, disputed transactions, bonus complaints or withdrawal problems at any individual casino. For those matters, contact the casino's own support team directly. If a dispute remains unresolved, our responsible gambling page lists organisations that provide independent support and guidance to Australian players.
Corrections and Accuracy
We take factual accuracy seriously. Casino terms, bonus conditions, payment methods and licensing details change regularly, and we update our pages as we become aware of changes. If you have spotted a detail that no longer matches what a casino offers, please email us with the specifics. We verify corrections before publishing them, so we may follow up with a question or two before making a change.
About This Site
qries.com is an independent comparison resource focused on offshore online casinos that accept Australian players, with a particular focus on no KYC options. Our pages are researched and reviewed editorially. For more on who runs this site and how we approach our comparisons, visit our About Us page. Our Terms and Conditions set out the basis on which this site operates.
We look forward to hearing from you at [email protected].